Privacy Policy

Privacy Policy

Last Updated: 1st August 2025


AIGrowBot (hereinafter referred to as the “Platform”, “Website”, “Mobile Application”, or “AIGrowBot”) is a cloud-based automation and communication tool operated by Dawki Infotech Pvt. Ltd. (“Company”, “we”, “us”, or “our”).

This Privacy Policy (hereinafter referred to as “Policy”) is designed to inform users (“User”, “You”, “Your”) about how we collect, use, store, and protect your data when You access our Platform or use our services. By using AIGrowBot, you agree to the practices described in this Policy.

This Policy complies with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, applicable Indian rules, where relevant.


1. Definitions

  1. Service: AIGrowBot web and mobile platform provided by Dawki Infotech Pvt. Ltd.
  2. Personal Data: Information that identifies an individual directly or indirectly.
  3. Usage Data: Information collected automatically such as IP address, device info, or app usage.
  4. Cookies: Small files stored on your device for functionality, preferences, or analytics.
  5. Data Controller: Dawki Infotech Pvt. Ltd., which determines how and why personal data is processed.
  6. Data Subject: You – the user of AIGrowBot.


2. Information We Collect

a. Personal Data

We may collect:

  1. Name, email address, phone number, WhatsApp number
  2. Company/business name and GST or registration info
  3. Login information (email or Google/Facebook ID)
  4. User-submitted content including messages and uploaded files

b. Usage & Device Data

Collected automatically:

  1. IP address, browser type, OS, access time, referring URL
  2. Device type, app version, crash reports

c. Tracking Technologies

We use:

  1. Cookies, web beacons, session trackers for performance and personalization
  2. Third-party analytics tools (e.g., Google Analytics, Meta Pixel)

d. Contact Data

With your permission:

  1. Contact names, phone numbers, email addresses for communication and campaign features
  2. Files you upload (images, documents, etc.)


3. How We Use Your Information

We use collected information to:

  1. Provide, maintain, and improve our platform and features
  2. Communicate service updates, notifications, offers, or support
  3. Enable WhatsApp and CRM automation features
  4. Monitor performance and troubleshoot issues
  5. Comply with legal obligations


4. Data Sharing

We may share your data with:

  1. Trusted Service Providers for hosting, messaging, analytics, payments (e.g., Razorpay)
  2. Third-party Integrations such as WhatsApp Business API or Meta Ads
  3. Regulatory Authorities when legally required
  4. We do not sell or rent your personal data to third parties


5. Data Retention

We retain:

  1. Personal data for as long as your account is active
  2. Communication data and logs per operational and legal needs
  3. You may request deletion of your account and related data


6. International Data Transfers

Your data may be processed or stored on servers located outside India. By using AIGrowBot, you consent to such transfers as required for service delivery.


7. User Rights

You have the right to:

  1. Access, update, or delete your personal data
  2. Withdraw consent at any time
  3. Object to data processing or request data portability (as applicable)
  4. File a complaint with a data protection authority

Contact us at support@aigrowbot.com to exercise your rights.


8. Security

We use industry-standard security measures including:

  1. SSL encryption
  2. Secure cloud infrastructure
  3. Access controls and internal audits

Still, no system is 100% secure.


9. Cookies and Tracking

We use cookies to:

  1. Manage sessions
  2. Analyze traffic and usage patterns
  3. Personalize your experience

You can disable cookies via browser settings, but certain features may not work properly.


10. Children's Privacy

Our platform is intended for users 18 years and older. If we become aware of data collected from minors, we will delete it.


11. Third-Party Links

Our website or platform may contain links to other websites. We are not responsible for their privacy policies or practices.


12. Policy Updates

We may update this Privacy Policy periodically. Material changes will be notified via the platform or by email. Continued use after changes means acceptance of the updated policy.


13. Contact Us

For any questions or concerns regarding this Privacy Policy or your data, please contact:


AIGrowBot.

Website: www.aigrowbot.com

Email: support@aigrowbot.com